Privacy Policy

Last updated: September 2026

1. Information we collect

When you place an order or create an account we collect your name, email address, phone number, delivery address and order history. We do not collect or store card numbers — we do not process card payments on this website.

2. Why we collect it

• To process, pack and deliver your order
• To confirm your order by phone or WhatsApp
• To send you a tracking ID and delivery updates
• To handle exchanges, warranty claims and support requests
• To send occasional offers, if you opted in (you can opt out any time)

3. Who we share it with

We share only what is necessary with our courier partners (such as PostEx, TCS or Leopards) so they can deliver your parcel — that means your name, address and phone number. We do not sell, rent or trade your data to anyone else.

4. Cookies

We use cookies to keep your cart and your login session working, and to remember your light/dark theme preference. We may also use analytics and advertising pixels (such as Meta Pixel and Google Analytics) to understand how visitors find and use the site. You can block cookies in your browser settings, but the cart may stop working correctly.

5. Data security

Your data is stored on secured servers, passwords are stored as one-way hashes and the site is served over HTTPS. No system is perfectly secure, but we take reasonable technical and organisational steps to protect your information.

6. Your rights

You can ask us to show you what data we hold about you, correct it, or delete your account entirely. Email support@timorawatches.com or message us on WhatsApp and we will action it within 7 working days.

7. Children

This store is not intended for children under 13, and we do not knowingly collect their information.

8. Changes to this policy

We may update this policy from time to time. The revision date at the top of this page always reflects the latest version.

9. Contact

Questions about this policy? Email support@timorawatches.com or contact TIMORA WATCHES on WhatsApp.